Why is my oven not heating to the right temperature?
An oven that holds at the wrong temperature (runs 25°F or more hot or cold consistently) usually traces to a drifted temperature sensor — the RTD probe in the cavity tells the control board the wrong number, so the board cycles heat off too early or too late. Less common: a control board temperature-compensation table that's drifted out of spec (year 8+ premium ovens), a partial bake element failure causing uneven heat across the cavity, or a door gasket leak letting hot air escape. Buy a $15 oven thermometer and test at 350°F before booking — if the actual temperature is within +/-15°F on a mid-market oven (or +/-5°F on a pro-style), the oven is in spec and the issue is elsewhere. $89 residential diagnostic, applied toward repair.
How do I calibrate my oven temperature?
Most modern ovens (year 2010+ from GE, Samsung, LG, Whirlpool, KitchenAid, Maytag, Frigidaire, JennAir, Bosch, Wolf, Thermador) have a built-in user calibration menu with +/-25°F adjustment range. Steps: (1) Verify the actual drift with a $15 oven thermometer at 350°F after 20-minute preheat. (2) Note the difference — if your thermometer reads 370°F when set to 350°F, you need -20°F calibration. (3) Access the menu (brand-specific): GE — press Bake, hold 5 seconds, +/- buttons adjust; Samsung — Settings then Oven Calibration; LG — Settings then Calibration; Whirlpool/KitchenAid/Maytag — Bake-hold sequence with +/- adjust. (4) Apply the offset, retest after another preheat. If your drift exceeds +/-25°F (max user adjustment), the sensor or control board needs replacement — we diagnose at $89 residential. Calibration walkthrough is included in our diagnostic when applicable, no separate charge if no parts get replaced.
How do I test if my oven temperature is actually off?
Buy a $15 oven thermometer (any kitchen store carries them), set the oven to 350°F, let it preheat 20 minutes, place the thermometer on the center rack, wait 10 minutes, read it. If the reading is within +/-15°F of 350, your oven is in mid-market spec. If +/-5°F, that's pro-style spec. Anything beyond that is a real drift. Bring us the reading on the call.
My oven runs 25°F hot. Sensor or calibration?
Try the built-in user calibration menu first. Most ovens (GE, Samsung, LG, Whirlpool, KitchenAid, Maytag) have a user-accessible calibration adjustment in the +/-25°F range. Owner's manual or quick search of your model number gives the menu sequence. If the unit is already at max calibration adjustment and still off, the temperature sensor has drifted, replacement is the call ($200 to $340).
Why does the bottom of my oven cook hotter than the top?
Two common causes. (1) Bake element partially failed, heats unevenly across its length, hot spots concentrate where the element is healthy. Visual plus resistance test. (2) Door seal leak at the top of the door, hot air escapes, temperature gradient develops. Replacement gasket $180 to $340 if that's the cause.
Pro-style oven (Wolf, Viking, Thermador) tolerance vs mid-tier?
Pro-style ovens hold +/-5°F at setpoint when properly calibrated, mid-market ovens hold +/-15°F. When a Wolf customer says 'running 20°F off', that's well outside spec and a real repair. When a mid-market customer says the same, it might be inside tolerance, verify with a thermometer first before assuming parts failure.
Smart oven app display says 350°F but oven thermometer reads 380°F. Which is right?
Trust the physical thermometer. Smart oven apps (GE Profile WiFi, Samsung Bespoke, LG ThinQ) show the temperature reported by the RTD sensor, which is the same number the control board uses. App display can also lag the actual oven by 30 to 60 seconds during ramp-up. If the physical thermometer reads 380°F while the app says 350°F at steady state (10+ minutes after preheat), the RTD sensor has drifted. Replace the sensor, the app will read correctly again. Smart oven app and physical sensor are connected, an app-vs-thermometer gap is the sensor side, not a connectivity issue.
Can I just recalibrate it myself?
Yes, if the drift is within the +/-25°F user-adjustable range and you've verified the drift with a thermometer. Owner's manual or model-number search gives the exact menu sequence for your brand. If you're outside +/-25°F, the unit's max user calibration is exhausted, sensor or board repair is needed.
Will the calibration walkthrough cost me extra on top of the diagnostic?
No — if a user-menu calibration adjustment resolves the drift, our techs at Same Day Appliance Repair include that walkthrough in the diagnostic with no separate charge and no parts billed. We aren't on commission, so a 'runs hot' call that's fixed by a 60-second menu offset stays at the flat $89, while a real sensor drift gets a $200 to $340 RTD replacement only after the calibration is exhausted. $89 residential diagnostic, waived with repair.
My convection oven cooks unevenly even though the setpoint reads right — what's wrong?
On a convection oven, uneven cooking with a correct setpoint usually points to a convection fan that's failed to circulate the air, leaving heat stratified top-to-bottom. Our techs at Same Day Appliance Repair test the heat distribution before assuming the fan, then quote a convection fan motor at $340 to $540 if that's the cause rather than chasing the sensor. $89 residential diagnostic, waived with repair.
What's your warranty?
90 days parts and labor on every repair. BHGS #A49573, EPA 608 Universal certified (#1346255700410), BBB Accredited Business.